Draw terms and conditions

Published 2 November 2026.

1. Who runs the draws

The promoter is The Wrist Watcher Ltd, company number 15132215, trading as The Wrist Watcher Draws. Registered in England and Wales. Our correspondence and collection address is:

The Wrist Watcher
Stand 312
Gray’s Antique Market
58 Davies Street
London
W1K 5LP
United Kingdom

Email: thewristwatcher1@gmail.com. Registered office: Pharmacy Chambers, High Street, Wadhurst, England TN5 6AP.

2. Who can enter

Entrants must be aged 18 or over and resident in the United Kingdom. The Channel Islands and Isle of Man are not part of the United Kingdom. You must confirm your age and residency when entering and provide accurate contact details. Any reasonable eligibility checks must be completed before a prize is handed over. The checkbox is a declaration, not identity verification.

3. Details of each draw

The watch listing identifies the prize, its condition, ticket price, combined ticket cap, entry closing time and scheduled draw date. Tickets start at £10; the actual price is shown before payment. The cap includes eligible paid and postal entries. No more than that cap may enter the draw. Any per-person limit must be stated on the listing and apply equally to both routes.

Dates are displayed in UK local time. Each eligible ticket has one chance of winning. The percentage displayed when selecting tickets assumes all tickets up to the cap are allocated. Actual odds depend on the number of eligible tickets in the final pool.

4. Paid and postal entry

To enter online, select tickets, answer the watch question, provide the requested details and complete payment. Your order records your question, choices, submitted answer and question version. An order receipt confirms the purchase; eligibility must still be checked.

You can also enter by ordinary first- or second-class post without buying a ticket. Normal postage costs apply. The postal-entry instructions and the watch listing explain the information needed and the receipt deadline. Special or recorded delivery is not required. Eligible postal and paid entries enter the same pool and are treated equally.

5. The question and your answer

All tickets on one order line use the answer submitted for that line. Review it in your bag before paying. An incorrect answer means those tickets do not qualify for the draw. We do not offer a refund solely because an answer is incorrect. Your statutory rights are unaffected.

Each draw is assessed using its saved question rules. Later edits for another week do not change an earlier entry. Missing answers, an unrecognised version or conflicting records require review and must not be assessed against a different question. If our question or system was faulty, contact us; this condition does not remove any remedy required by law.

6. Closing and winner selection

Entries must be received by the stated deadline. The advertised watch will be awarded on the scheduled date even if tickets remain unsold. Unsold tickets are excluded. The eligible paid and postal ticket list is finalised before selection. Our integrated RANDOM.ORG service selects a ticket randomly from that list; we do not choose the winning ticket.

If only one eligible person has entered when entries close, that person wins the advertised watch, whether they hold one ticket or several. The same eligibility checks and winner-response deadline apply.

If a technical issue delays selection, we will explain the delay and publish the confirmed result once it is resolved. We will not present a pending result as a confirmed winner or extend entry merely to sell more tickets.

7. Contacting the winner

We contact the winner by email using the address supplied with the entry. The winning ticket and approved public winner details are then recorded on the raffle page and in the previous-raffles archive. Attendance at a livestream is not required. Keep your contact details current and respond when contacted.

The winner has 7 calendar days from our first prize-notification email to respond and accept the prize. We will state the response deadline in that email, make reasonable attempts to contact the winner and send a reminder before the deadline.

If no response is received by the deadline, the prize will be redrawn among the remaining eligible entrants from the original closed draw. The unresponsive winner’s tickets are excluded, and no new entries are accepted for the redraw. A replacement winner receives the same seven-day response period.

You only need to respond within seven days; delivery or collection can be arranged afterwards.

Any redraw is recorded separately from the original result, preserving the original draw record and the reason for the redraw. RANDOM.ORG selects from the remaining eligible ticket pool; if only one eligible person remains, that person wins.

A photograph is optional. Declining a photo does not affect the prize. We will seek separate permission before publishing one.

8. Receiving and caring for the watch

UK home delivery is included. The winner may instead collect by arrangement at our London address. We confirm the delivery address or collection appointment with the winner. The preference chosen before checkout is not a dispatch instruction for every ticket order.

Each prize watch includes our 12-month mechanical warranty from receipt or collection. It covers mechanical faults from normal use and natural mechanical wear. Damage caused by water, steam, excessive heat, impacts, dropping, forced winding, misuse or unauthorised repair is excluded. The warranty terms explain how to report a fault. Statutory rights are unaffected.

9. Refunds, cancellations and errors

We do not offer discretionary change-of-mind refunds for ticket entries. This does not exclude any cancellation right, refund or other remedy required by law. If we cancel a draw without awarding its advertised prize, affected paid entries will be refunded. Duplicate charges, question errors and failures to provide the promised entry service will be investigated fairly.

We will not replace your statutory rights with a voucher or require you to waive them to receive a remedy. Any change needed to resolve a serious error must be explained and must not unfairly disadvantage existing entrants.

10. Questions and complaints

Contact thewristwatcher1@gmail.com with the draw name, order or ticket reference and a description of the issue. We will investigate and explain the outcome. Nothing in these terms removes your legal rights or your right to bring proceedings in a court available to you under applicable law.

11. Information and records

Our privacy notice explains the information used for entry records, account access, selection, contact and prize delivery. Marketing consent and permission for a winner photo are separate from entering a draw.

Existing entries

Your entry remains subject to the conditions displayed when you entered. Later changes will not be applied to reduce your rights. The advertised prize, ticket cap and closing time for an existing draw remain as stated on its listing.